DiveArc Support & Help
Official product support, documentation, and customer service portal for DiveArc, developed and operated by Aegis Logic Inc.
Contact Customer Support
Direct response from our engineering and product team
Have a question, technical issue, or feature request regarding DiveArc? Send our support team an email and we will get back to you within 24 hours.
Frequently Asked Questions
How is my data stored in DiveArc?
100% On-Device Flight Processing. All raw sensor recordings, altitude profiles, and GPS flight trajectories are stored exclusively in your local SQLDelight database vault on-device. Your jump logs are never uploaded or transmitted to cloud servers.
What operating systems are supported?
DiveArc is available on iOS and Android and watchOS and Wear OS. Hardware compatibility varies depending on OS sensor permissions and device models.
How do I request account or data deletion?
Because all application records are stored directly on your physical hardware, uninstalling the app permanently purges all logs. If you created a cloud profile for optional reporting features, email services@aegislogic.org to request account removal.